jess3 blogs,

about customer evangelists + lush soap

I had a remarkable customer experience at lush "hand made soap" store in georgetown. it feels like a cheese store the way fresh product is wrapped up in wax paper and dated. Lush has truely taken something Common and made it uncommon. They have a large customer quote on the chalk board leading to the back room, which makes me think they believe in the "your employee is your customer too" ethic..

Truly passionate customers will evangelize to others. like what im doing right now...

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